Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives...

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...

At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

This position is for an existing vacancy.

We’re looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofr’s Revenue organization. As a key member of the RevOps team, you’ll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.

You’ll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.

This is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.

What You’ll Do:

Optimize Revenue Processes & Systems

• Identify operational challenges across the Revenue org and develop scalable solutions that improve efficiency, productivity, and the GTM experience.
• Design, implement, and continuously optimize Revenue processes, workflows, and systems across the customer lifecycle.
• Apply a structured, project-management-oriented approach to understand problems, evaluate solutions, manage implementation, and measure outcomes.
• Partner with Revenue leaders and ICs to understand their needs, gather feedback, test solutions, and ensure initiatives meaningfully improve team performance.
• Look for opportunities to simplify processes, eliminate unnecessary manual work, and design human-in-the-loop AI workflows to improve efficiency for Revenue teams.

Drive Process Automation & AI Enablement

• Identify opportunities to automate repetitive and manual processes using existing technology, integrations, and automation platforms.
• Build and maintain workflows, automations, routing, notifications, and other system-based solutions that improve team productivity.
• Leverage connectors such as Fivetran, Zapier, or similar platforms to connect systems and improve data flow.
• Continuously evaluate opportunities to use AI and emerging technologies to improve Revenue productivity and operational scale.

Own & Optimize the Revenue Technology Stack

• Serve as a subject matter expert and administrator for HubSpot Marketing Hub and Sales Hub.
• Own the creation, maintenance, and optimization of pipelines, workflows, custom views, templates, playbooks, lists, and other HubSpot functionality supporting Revenue initiatives.
• Manage and optimize key Revenue technologies including Aircall, Sakari, Gong, Stripe, Hippo Video, and Guru.
• Ensure systems are configured effectively, adopted appropriately, and integrated into Revenue workflows.
• Stay current on product capabilities and emerging features, identify opportunities to improve our technology stack, and maintain relationships with key technology vendors.

Strengthen Data & Revenue Insights

• Maintain strong data integrity practices across the tools, processes, and automations you own.
• Ensure GTM data is clean, consistently structured, and AI-ready.
• Use data to identify trends, diagnose operational issues, and measure the impact of Revenue initiatives.
• Support analysis related to lead scoring, customer health, pipeline performance, conversion, productivity, and other Revenue performance indicators.
• Translate data and operational insights into actionable recommendations for Revenue teams.

Partner Across Revenue

• Work closely with leaders and ICs across Sales, Marketing, Customer Success, and Enablement to inform your roadmap and prioritize initiatives.
• Partner with the Revenue Enablement Specialist to ensure new tools, processes, and AI-assisted workflows are effectively rolled out, documented, and adopted.
• Engage Revenue team members as partners in testing new processes and tools, and incorporate their feedback into solutions.

Documentation & Operational Excellence

• Create and maintain clear documentation for tools, systems, processes, workflows, and automations.
• Ensure documentation is accessible and easy for Revenue teams to understand and use.
• Partner with Enablement to support training and adoption of new tools and processes.
• Establish repeatable processes that make it easier for teams to understand and consistently use Revenue systems.

What You’ll Bring:

• 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Customer Success Operations.
• Hands-on HubSpot administration experience across Marketing Hub and Sales Hub.
• Experience owning, implementing, and optimizing Revenue technology and GTM systems such as CRM, conversation intelligence, sales engagement, communication, customer education, and payment platforms.
• Strong understanding of Revenue processes and how systems, data, and workflows support the broader GTM motion.
• Experience building and optimizing workflows, automations, integrations, and data flows.
• Strong analytical skills and the ability to use data to identify problems, inform decisions, and measure impact.
• Demonstrated experience evaluating or implementing AI-powered GTM tools — not just familiarity, but hands-on work with AI-assisted workflows, automation platforms, or agentic tooling.
• Strong project management skills with the ability to independently drive initiatives from concept through implementation.
• Ability to thrive in a fast-paced, agile, and dynamic environment where priorities can change quickly.
• Strong cross-functional collaboration skills and the ability to work effectively with stakeholders at all levels.
• Excellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable recommendations.

Who You Are:

• You’re a builder and problem solver who enjoys figuring out how things work and finding better ways to make them work.
• You naturally look for opportunities to simplify, automate, and scale processes and you think critically about where AI creates real leverage versus where humans still need to be in the loop.
• You’re highly detail-oriented and understand that clean, well-structured data is the foundation of effective RevOps.
• You’re comfortable getting deep into systems and technical details while keeping the broader business objective in mind.
• You take ownership and don’t need a playbook to get started.
• You are curious about new technology, including AI and automation, and think critically about where it can create meaningful business value.
• You’re an effective cross-functional partner who understands that successful RevOps solutions start with understanding the people and processes they support.
• You are comfortable operating in a PLG and/or PLS environment and understand how operational processes and systems need to support both self-serve and sales-assisted customer journeys.

Bonus:

• HubSpot certifications, including HubSpot Certified Administrator, HubSpot Marketing Software, or HubSpot Sales Software.
• Experience integrating GTM technologies directly as well as using Zapier or similar integration and automation platforms.
• Experience working in an organization supporting both PLG/self-serve conversion and PLS/sales-assisted conversion models.
• Demonstrated proficiency with tools such as Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.
• Experience with AI-enabled Revenue Operations tools and automation.
• Experience working with SaaS metrics such as pipeline conversion, velocity, retention, customer health, and productivity.

Compensation Band: $90k-105k CAD

Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.

🏠 What we offer (US + Canada)

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

🏝️ Vacation/Paid Time Off:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
• RRSP/401k match
• Generous Parental Leave policy

🤝 Perks:

• We host an annual company retreat with great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

🤖 AI Notice

At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.

Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.

And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️

⚠️ Important Notice

We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.

To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.

If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.

Your safety and security are important to us — thank you for your vigilance!

Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.

About the Team

The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful.

About the Role

As Senior Customer Strategy & Operations Manager, you’ll be the strategic advisor and operating partner to our VP of Global Customer Success. You’ll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion.

This isn’t a role where you inherit a clean process and tune it at the margins. You’ll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. You’ll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership.

You bring the structured thinking of a consultant and the bias for action of an operator. You’re equally comfortable in a strategy session with the VP and three layers deep in a SQL query.

Responsibilities

• Customer analysis at the account level. Get hands-on with the data to understand what drives expansion, what predicts churn, and where the highest-leverage interventions live. You’ll connect product usage signals, customer health, and commercial outcomes  and translate the findings into decisions the CS org acts on.
• Forecasting and pipeline rigor for the post-sales motion. Build and evolve how we forecast GRR, NRR, and expansion pipeline. You’re technical enough to wire up the inputs yourself.
• The CS operating cadence. Run the rhythm - business reviews, executive deep dives, leadership offsites - and make sure the right questions get asked with the right data behind them.
• CS systems and tooling. Partner with our systems team on our CS platform and its integrations with Salesforce and our product data. You’ve deployed or deeply operated one of these before and know where the leverage is.
• AI as a force multiplier. Build skills, agents, and automations that the whole CS org can adopt.
• Strategic partnership with Global CS leadership. Act as a true business partner in the room, in the work, jointly owning the outcomes. You’ll also coordinate with peers supporting other functions to make sure the post-sales view connects to the broader GTM picture.

We’re Looking for Someone Who Has

• 5+ years operating in Revenue Strategy, Sales Strategy, CS Operations, or Business Operations at a high-growth B2B SaaS company. Ideally smaller, fast-moving environments where you own outcomes end-to-end.
• Direct experience supporting a Customer Success or Post-Sales organization. You’ve worked alongside CS leadership, understand the mechanics of retention and expansion, and have driven measurable impact on GRR, NRR, or churn.
• Hands-on with a CS platform. You’ve deployed, administered, or deeply operated a CSP. You understand health scoring, playbooks, and lifecycle workflows.
• Strong technical and analytical instincts. You write your own SQL, build your own models, and work directly with operational data.
• Enterprise product experience. You’ve worked on a product sold to Enterprise customers.
• Structured thinking and commercial judgment. Your work is rigorous, your priorities are clear, and you build for impact.
• Exceptional communication. You can move from a SQL query to an exec-level recommendation in the same hour.
• Genuine, daily AI fluency. You’ve built skills, agents, or automated workflows that others use.

#LI-Hybrid

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As an IT Operations Specialist, you will support the day-to-day operation of CloudFactory’s infrastructure, networks, and SaaS applications, helping ensure systems remain available, secure, and well maintained. You will carry out routine maintenance, provide first-level support for communication and productivity tools, and contribute to disaster recovery and compliance activities, escalating complex issues to senior team members as needed. This is a great opportunity to build hands-on IT operations experience within a mission-driven, fast-scaling organization.

Responsibilities:

Infrastructure and network support

• Carry out routine maintenance of physical data centre infrastructure, including servers, storage, and networking equipment.
• Monitor environmental controls and network performance, escalating issues as needed.

Domain, DNS, and certificate management

• Assist in managing domain renewals and certificate lifecycle tasks.
• Perform basic DNS record configurations (A, CNAME, MX) under supervision.

SaaS application support

• Test new features in SaaS applications against defined test cases.
• Provide first-level support for communication and productivity tools (e.g., Gmail, Slack), resolving common user issues.

Disaster recovery and business continuity

• Assist in executing disaster recovery runbooks and participate in scheduled DR tests.
• Escalate DR-related alerts and issues as required.

Governance and compliance

• Follow established procedures and security standards, applying good comprehension of conformance to corporate policies and information security requirements.

Continuous improvement

• Contribute creative thinking and new approaches to completing tasks within own work assignments.

Must-have skills (required)

• Technical knowledge: sound generic domain and specialist IT operations knowledge, typically gained from recognized bodies of knowledge, with an appreciation of the wider business context.
• Communication skills: sufficient for effective engagement with colleagues and customers, using appropriate methods, tools, and processes.
• Security and compliance awareness: fully aware of organizational standards for security, privacy, and ethics, and applies appropriate working practices in own work.
• Problem-solving: applies a methodical approach to routine and moderately complex issue definition and resolution across a variety of environments.
• Autonomy: works under general direction, exercising discretion in identifying and responding to complex issues within own assignments, and knows when to escalate.
• Collaboration: interacts with and influences colleagues, and has working-level contact with customers, suppliers, and partners.
• Continuous improvement mindset: contributes creative thinking and looks for new or better ways to complete tasks.

Academic and professional requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 3–4 years of experience in IT operations, infrastructure, or systems administration.

Nice-to-have skills (preferred)

• Experience with cloud platforms (e.g., AWS, Azure, or GCP).

• IT certifications such as CompTIA Network+, Server+, or ITIL Foundation.

• Exposure to administering SaaS applications, such as Google Workspace or Slack.

• Great Mission and Culture

• Meaningful Work

• Market competitive salary

• Quarterly variable compensation

• Hybrid Working Model

• Comprehensive medical cover

• Group life insurance

• Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you’re looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

Job Summary and Purpose: The Senior Operations Specialist leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality, efficiency and effectiveness of the delivery...

Job Summary and Purpose: The Senior Operations Specialist leverages expertise and knowledge to plan and manage initiatives and activities designed to improve the quality, efficiency and effectiveness of the delivery...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning...

Do you want to work with high-caliber professionals in a dynamic and growing company? Are you entrepreneurial, hard-working, and collegial? Join us at SB Energy, a leading infrastructure company backed by SoftBank Group and Ares Infrastructure, pairing cutting-edge innovation with best-in-class execution. Our mission is to deliver reliable and secure data center and power infrastructure to strengthen America’s future.

Founded in 2019, SB Energy is a SoftBank Group company headquartered in Redwood City, California. In 2026, SoftBank Group and OpenAI announced a $1 billion investment to support SB Energy as their leading development and execution partner for data center campuses, while Ares Infrastructure continues its long-standing support of the company’s growth. SB Energy develops, builds, owns, and operates some of the largest and most technically advanced energy and data center infrastructure projects in the United States. Since its founding, the company has rapidly grown into a top-tier integrated platform with more than 3 gigawatts (GW) in operation and a multi-GW pipeline of energy and data center infrastructure nationwide.

SB Energy also leverages a strong culture of innovation to identify and integrate new technologies into its projects, including its AI-based digital platform, delivering energy infrastructure that is local, reliable, and matched to load. We are building the energy and infrastructure future—today.

Come join us in accelerating the energy and infrastructure transition!

Title- Supplier Quality Manager

Basic Function:

The Supplier Quality Manager will help develop, implement, and operate the supplier quality program supporting SB Energy’s data center portfolio. Reporting to the Director of Quality, this role will establish and manage quality controls for owner-furnished/contractor-installed (OFCI) and other critical supplier-provided equipment from supplier qualification and design review through production, factory testing, shipment, site receipt, installation, startup, and final turnover.

The Supplier Quality Manager will work closely with equipment suppliers, OEMs, engineering, procurement, project teams, third-party inspectors, general contractors, commissioning teams, site quality personnel, and operations to confirm that supplier-provided equipment meets SB Energy’s technical requirements, approved specifications, quality standards, and project schedules.

This role will support the broader SB Energy Quality Program by developing standardized supplier quality procedures, supplier requirements, inspection and test plans, factory audit processes, reporting tools, performance metrics, and corrective action workflows that can be consistently deployed across data center projects.

Duties and Responsibilities:

Supplier Quality Program Development and Governance

• Partner with the Director of Quality to develop, launch, operate, and continuously improve the supplier quality component of the SB Energy Quality Program.
• Establish program standards, specifications, procedures, workflows, templates, checklists, approval criteria, roles, and stage gates for critical supplier-provided equipment.
• Develop risk-based quality requirements and oversight plans based on equipment criticality, technical complexity, supplier capability, project schedule, and prior performance.
• Integrate supplier quality requirements with engineering, procurement, project quality plans, construction, commissioning, operations, and turnover processes.
• Support development of quality language for equipment specifications, contracts, purchase orders, scopes of work, supplier data requirements, and third-party inspection services.
• Maintain a centralized repository of approved supplier quality standards, forms, inspection records, and lessons learned in company-approved systems and tools.
• Drive standardization across projects while allowing documented, risk-based adjustments for project-specific requirements.

Supplier Qualification and Quality Planning

• Lead or coordinate supplier due diligence, qualification audits, capability assessments, and periodic performance reviews.
• Assess supplier quality management systems, organization, technical capability, production capacity, process controls, sub-tier supplier management, material traceability, calibration, document control, nonconformance management, and corrective action processes.
• Support procurement and engineering teams during sourcing, prequalification, bid evaluation, supplier selection, and award recommendations.
• Develop supplier risk ratings and define the appropriate level of surveillance, audit, inspection, and testing for each equipment package.
• Review supplier quality plans, inspection and test plans (ITPs), production schedules, factory acceptance test (FAT) procedures, inspection checklists, and required quality submittals.
• Establish clear hold points, witness points, review points, release criteria, documentation requirements, and notification periods before production begins.
• Confirm that quality requirements are flowed down to critical sub-tier suppliers and incorporated into supplier production and testing plans.

Supplier Oversight, Factory Inspection, and Testing

• Plan and manage supplier audits, in-process production surveillance, source inspections, factory acceptance testing, bench testing, controls testing, final inspections, and shipment release reviews.
• Perform inspections directly and coordinate qualified third-party inspectors, testing agencies, and subject matter experts when specialized coverage is required.
• Verify compliance with approved drawings, specifications, submittals, bills of material, production procedures, inspection criteria, test procedures, and applicable codes and standards.
• Evaluate materials, critical dimensions, workmanship, assembly, labeling, configuration, cleanliness, preservation, packaging, test results, and readiness for shipment.
• Confirm that inspection and test instruments are appropriate, calibrated, traceable, and within their required calibration periods.
• Monitor supplier production progress and quality risks against project milestones, identify potential schedule or reliability impacts, and escalate significant concerns promptly.
• Recommend shipment release only after required inspections, tests, documentation, and corrective actions are complete or formally addressed through an approved exception.
• Ensure findings and action items from factory visits, inspections, and tests are clearly documented, assigned, tracked, and verified before closure.
• Provide oversight for critical electrical, mechanical, controls, and modular or prefabricated systems, including equipment such as transformers, switchgear, busway, generators, UPS and battery systems, cooling equipment, pumps, electrical and mechanical skids, BMS/EPMS panels, and packaged control systems, as applicable.

Nonconformance, Corrective Action, and Supplier Performance

• Manage supplier nonconformance reports, deviations, concessions, repair or replacement proposals, and requests for waiver in coordination with engineering and project stakeholders.
• Require timely containment, correction, root cause analysis, and corrective and preventive action for significant or recurring supplier quality issues.
• Apply structured problem-solving methods, including 8D and root cause analysis, when issue severity or recurrence warrants formal investigation.
• Verify that corrective actions address the underlying cause, are fully implemented, and are effective before final closure.
• Track recurring defects, systemic supplier issues, late documentation, failed tests, shipping damage, and other trends across projects and equipment categories.
• Develop and maintain supplier quality scorecards that support sourcing decisions, performance reviews, escalation, and continuous improvement.
• Support warranty claims, supplier recovery efforts, replacement planning, and field corrective actions when supplier defects affect project execution or asset performance.

Project Integration, Logistics, and Handover

• Coordinate closely with project quality managers, engineering, procurement, logistics, construction, commissioning, site operations, and general contractors to align supplier quality activities with project needs.
• Establish supplier data, inspection, testing, and turnover documentation requirements early enough to support construction and commissioning schedules.
• Support shipment readiness, packaging, preservation, transportation planning, site receipt inspections, and resolution of shipping damage, missing components, or preservation concerns.
• Ensure required supplier quality and production records are complete and accessible, including audit reports, inspection reports, FAT results, material certifications, calibration records, approved deviations, nonconformance closures, as-built documents, warranties, and asset data.
• Support site installation, startup, commissioning, and turnover teams in resolving supplier-related quality issues and coordinating supplier response.
• Confirm that supplier quality records are linked to the applicable equipment and retained in the owner-approved document and asset management platform.
• Capture project and supplier lessons learned and incorporate them into future specifications, checklists, sourcing decisions, and quality plans.

Metrics, Reporting, and Continuous Improvement

• Establish and monitor supplier quality key performance indicators, including supplier audit findings, first-pass FAT results, nonconformance aging, corrective action closure, recurring defects, documentation completeness, shipping damage, and on-time release performance.
• Prepare clear reports and dashboards for the Director of Quality and other stakeholders, highlighting performance, risks, overdue actions, emerging trends, and required decisions.
• Analyze supplier and equipment performance across projects to identify systemic risks and opportunities for standardization or preventive action.
• Lead continuous improvement initiatives that reduce defects, improve first-time quality, strengthen supplier accountability, and protect project schedule and reliability.
• Share supplier quality performance and lessons learned with project teams, leadership, procurement, engineering, commissioning, and operations.

Stakeholder, Third-Party, and Team Leadership

• Serve as the primary supplier quality interface for OEMs, suppliers, engineering firms, procurement, project teams, commissioning teams, and third-party inspection providers.
• Manage the scope, performance, scheduling, deliverables, and quality of third-party inspectors, testing agencies, and consultants supporting supplier quality oversight.
• Communicate complex technical and quality issues clearly, provide practical recommendations, and escalate critical or gating risks to the Director of Quality and project leadership.
• Influence cross-functional teams and external partners without relying solely on direct authority, while maintaining accountability for agreed quality requirements and actions.
• Develop training, guidance, and coaching for project quality personnel and other stakeholders participating in supplier audits, factory visits, inspections, and equipment acceptance.
• Support development of future supplier quality resources and organizational capability as the data center portfolio grows.

Safety and Compliance

• Champion a strong safety culture during supplier audits, factory inspections, testing, transportation, site receipt, and field support activities.
• Follow supplier and project safety requirements, including required personal protective equipment, site orientation, lockout/tagout controls, and safe access to production and construction environments.
• Confirm that production and testing activities comply with applicable project specifications, approved procedures, supplier requirements, and relevant codes and standards.
• Identify and escalate conditions that could create safety, reliability, compliance, or operational risk for SB Energy projects or assets.

Qualifications and Requirements

• Bachelor’s degree in engineering, quality, supply chain, construction management, engineering technology, or a related technical discipline.
• Minimum 8 years of experience in supplier quality, quality assurance/quality control, engineering, construction, commissioning, or a related technical field.
• Minimum 5 years of experience directly supporting supplier quality, production surveillance, factory inspections, equipment testing, or quality management for complex engineered equipment.
• Experience supporting data centers, power infrastructure, utility, renewable energy, industrial, mission-critical, or other technically complex projects is preferred.
• Demonstrated experience conducting supplier audits and reviewing quality plans, inspection and test plans, factory acceptance test procedures, nonconformance reports, root cause analyses, 8D reports, and corrective action plans.
• Working knowledge of electrical, mechanical, controls, and modular or prefabricated equipment used in data center or power infrastructure projects.
• Ability to read and interpret technical specifications, engineering drawings, single-line diagrams, wiring and control diagrams, P&IDs, shop drawings, bills of material, production procedures, and test reports.
• Working knowledge of quality management principles and applicable standards and codes, which may include ISO 9001, NEC, NFPA, NEMA, UL, IEEE, ASME, AWS, NETA, and project-specific requirements.
• Experience managing third-party inspectors, testing agencies, consultants, or supplier quality representatives across multiple locations.
• Experience with digital quality, construction, document management, and asset management platforms; Autodesk Construction Cloud experience is preferred.
• Strong analytical, organizational, prioritization, problem-solving, and written communication skills.
• Ability to communicate effectively with technical and non-technical stakeholders and to influence suppliers and cross-functional teams.
• Ability to manage multiple equipment packages, suppliers, projects, and competing deadlines in a fast-paced environment.
• Professional certifications such as ASQ Certified Quality Engineer, ASQ Certified Manager of Quality/Organizational Excellence, ISO 9001 Lead Auditor, Certified Welding Inspector, NDT certification, Lean Six Sigma, NETA, PE, or PMP are preferred.
• Experience developing a supplier quality program from the ground up is preferred.
• Experience supporting hyperscale or mission-critical data center equipment production and acceptance is preferred.

Base Pay - $140,000-$165000

The pay range mentioned above is a guideline. We tailor each offer based on your unique skills, experience, location, and market benchmarks—while ensuring internal parity across our teams. The compensation range provided reflects base pay. Total rewards may also include performance-based bonuses, equity grants, and a market leading comprehensive health and wellness benefits package. Final details will be discussed during the later stages of the hiring process.

Our Health & Wellness Benefits

At SB Energy, we invest in our people and their families with benefits designed for flexibility, support, and peace of mind. Full-time employees enjoy:

• 100% Company-Paid Medical, Dental & Vision (for employees and dependents)
• 401(k) with Company Match
• Generous Paid Time Off + 11 Paid Holidays
• 12 Weeks Paid Parental Leave
• Life, AD&D & Long-Term Disability Coverage
• Flexible Spending Accounts (FSA) for Medical, Dependent Care, Transit & Parking (with company contributions)
• Mental, Physical & Social Wellness Support (with company contributions)
• Flexible Work Arrangements & Hybrid Office Setup Benefits
• Monthly Reimbursement for Phone, Internet & Data
• Optional Legal & Pet Insurance Plans
• Device Purchase Support

At SB Energy, the success of our projects is driven by a desire to see our projects benefit as many people as possible. We work to serve local communities through volunteering, fundraising, and much more. For example, we’re proud to support access and opportunity in engineering and clean energy through impactful mentorship programs and workforce training. When you join SB Energy, you can become a part of these efforts, collaborating with team members who share a vision of building a better future now!

SB Energy is built on a foundation of collaboration and inclusion. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

To learn more about us, visit www.sbenergy.com.

#LI-ONSITE

#LI-AM1

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Fund Operations to stand up and run the operating machinery of the Xsolla Credit Fund. You have taken a private fund from formation through first close before, and you know the full stack: structure and LPA work with counsel, service-provider selection, LP onboarding, capital calls, valuation policy, reporting, and audit readiness.

This is a builder’s mandate. You will design the fund’s operating playbook, run it, and document it so the fund operates to institutional standards from day one — and mentor the junior operations hires who join as the fund scales.

The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

Fund Formation and Structuring

• Drive fund formation with external fund counsel: vehicle and jurisdiction selection, LPA and side letters, GP and management company setup, and the regulatory perimeter.
• Own the LPA from the operator’s seat: terms, economics, and governance mechanics — and translate them into operational reality once signed.

Service Provider Stack

• Select and manage the provider stack: fund administrator, auditor, tax advisors, banking/custody, and compliance vendors — and manage them to institutional standards.
• Own provider economics: negotiate scopes and fees; keep the fund’s operating cost model lean and LP-defensible.

Fund Operations

• Run the core machinery: capital calls and distributions, LP onboarding and KYC/AML, expense management, and cash movement controls.
• Own valuation and NAV: valuation policy, NAV oversight with the administrator, and credit-fund specifics such as borrowing-base mechanics and leverage facility administration.

LP Reporting and Diligence Readiness

• Build the reporting stack: quarterly reporting (ILPA-aligned), capital account statements, and LP communications infrastructure.
• Keep the fund diligence-ready: DDQ responses, operational due-diligence readiness, and the operations sections of the data room — before LPs ask.

Compliance and Governance

• Establish the policy framework: valuation, allocation, conflicts, and ESG/AML policies; regulatory filings with counsel; audit coordination.
• Design for scrutiny: so every process has a documented owner, control, and audit trail that stands up to institutional operational due diligence.

Operating Playbook and Team Building

• Codify the fund’s operating playbook: documented processes, controls, and owners for every core workflow — built for operational due diligence from day one.
• Scale the function: as the fund scales, build out and mentor the junior operations team (controller, fund accountants) and integrate with Xsolla’s finance and legal teams.

Qualifications and Skills

Experience

• 7+ years in fund operations, fund CFO, or fund controllership roles at private credit or other private capital funds.
• You have taken at least one private fund from formation through first close — this is the core requirement. You know what breaks, in what order, and how to prevent it.
• Deep working knowledge of LPA terms, fund administration, capital call mechanics, and ILPA reporting standards.
• Credit-fund specifics — leverage facilities, borrowing bases, loan administration, asset-level reporting — are a strong plus.

Skills and Competencies

• Hands-on operator: comfortable being the entire operations function on day one, with providers as your leverage.
• Rigorous documentation and controls discipline; you build processes that pass operational due diligence, not just processes that work.
• Strong commercial judgment on provider selection, fee negotiation, and build-vs-outsource decisions.
• Clear communicator who can explain fund mechanics to non-fund people — including investors, borrowers, and Xsolla leadership.

Education and Credentials

• A bachelor’s degree in finance, accounting, economics, or a related field; CPA, a CFA charter, or an MBA is preferred.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Manager, Benefit Verification & Authorization Operations

About the Role

The Senior Manager of BVA will play a critical role in building and scaling BVA into a fully operational, high-performing service. In partnership with leadership, this person will help shape how the business operates and build the processes, structure, and operating model needed to support continued growth.

This is a highly operational role for someone who enjoys building. BVA is continuing to evolve, and this leader will be responsible for taking areas that may be manual, inconsistent, or still developing and creating clear, repeatable ways of working. They will look across the operation to understand what is working, where we are creating unnecessary complexity, and what needs to change to support the next stage of the business.

The Senior Manager will work closely with Managers and Team Leads to ensure the day-to-day operation is performing while also staying focused on longer-term improvements. They will build the systems and expectations that allow leaders to effectively manage performance, quality, capacity, and customer needs.

A significant part of this role will be partnering with our AI Engineering team. The Senior Manager will bring a strong understanding of BVA operations into that partnership—identifying opportunities to automate work, improve workflows, and develop tools that make the team more effective and allow the service to scale.

This person will also help define what a strong BVA customer experience looks like. They will build a consistent approach to onboarding new customers, strengthen ongoing customer partnerships, and ensure what we learn from customers is incorporated into how the service evolves.

What You’ll Do

Build and Scale the BVA Operation

• Partner with leadership to build and scale the BVA service, translating business priorities into operational plans and execution.

• Develop the processes, workflows, SOPs, ownership models, handoffs, and operating rhythms needed to create a consistent and scalable operation.

• Evaluate how work is being completed today and identify opportunities to simplify, standardize, automate, or redesign processes.

• Build processes with future growth in mind, ensuring solutions can scale as customer volume, team size, and service complexity increase.

• Create clear ownership and accountability across the operation so teams understand who owns what, how work moves between teams, and when issues need to be escalated.

• Identify operational risks and recurring pain points and solve root causes rather than relying on ongoing manual intervention.

• Develop mechanisms to ensure new processes are successfully implemented, adopted, and maintained.

• Continuously evaluate the operating model and adjust as the BVA service and customer needs evolve.

Drive Operational Excellence

• Establish clear expectations and measures for quality, productivity, service levels, capacity, and overall operational performance.

• Build reporting and operating cadences that give leadership visibility into how the business is performing and where support or intervention is needed.

• Use operational data to identify trends, understand root causes, prioritize improvements, and measure impact.

• Partner with Managers and Team Leads to identify performance gaps and create sustainable solutions.

• Develop quality assurance and process controls that create consistency while allowing the operation to move efficiently.

• Improve how the team plans for volume and capacity so staffing and resources align with customer needs.

• Create feedback loops between frontline team members, leaders, customers, and cross-functional partners to continuously improve how BVA operates.

• Ensure operational changes are supported by clear documentation, training, and expectations.

Partner with AI Engineering

• Build a strong working partnership with the AI Engineering team and serve as a key operational partner in the development of tools and automation for BVA.

• Develop a deep understanding of where the team spends time today and identify high-impact opportunities to reduce manual work and improve workflows through AI and automation.

• Translate operational problems into clear use cases and requirements for technical partners.

• Bring frontline and customer context into solution development to ensure tools solve the intended problem and work within BVA operations.

• Partner on testing and piloting new capabilities before broader implementation.

• Lead the operational implementation of new tools and workflows, including process changes, documentation, training, adoption, and feedback.

• Monitor how new solutions are performing and partner with AI Engineering and BVA leaders on continued improvement.

• Help measure the impact of AI and automation on efficiency, capacity, quality, and customer experience.

Build the Customer Experience

• Help define and build the BVA customer experience from initial onboarding through ongoing service delivery.

• Develop a structured and repeatable onboarding process that creates clear expectations, captures the information the team needs, and sets both the customer and BVA team up for success.

• Identify common onboarding challenges and build processes that make implementations more efficient and consistent.

• Establish clear ownership and handoffs throughout the customer journey.

• Build strong ongoing partnership practices with customers, including communication expectations, performance discussions, feedback, and escalation processes.

• Develop mechanisms for gathering customer feedback and ensure that feedback translates into meaningful improvements to the service.

• Look across customers to identify common needs, challenges, and opportunities that should influence how BVA evolves.

• Ensure customers experience BVA as a consistent and reliable partner as the service continues to grow.

Lead and Develop the Team

• Lead and develop BVA Managers and other leaders, creating clear expectations around ownership, performance, and leadership.

• Coach leaders to move beyond day-to-day issue resolution and develop stronger problem-solving and operational management skills.

• Ensure Managers and Team Leads have the tools, processes, and information needed to effectively run their teams.

• Create accountability for operational performance while providing leaders with the support needed to address challenges.

• Develop a strong leadership bench and identify opportunities for continued growth and development across the team.

• Create an environment where leaders and frontline team members are encouraged to identify problems, challenge inefficient processes, and contribute ideas for improvement.

• Partner with leadership on organizational needs as the business grows, including team structure, leadership capacity, and evolving roles and responsibilities.

• Help connect the day-to-day work of the team to the broader goals and direction of BVA.

Partner Across the Business

• Serve as a strong cross-functional partner and represent BVA operational needs across the organization.

• Bring together the right partners to solve problems that cross team or functional boundaries.

• Communicate operational challenges, priorities, and tradeoffs clearly to leadership and cross-functional stakeholders.

• Partner with leadership to evaluate new opportunities and understand the operational requirements needed to support them.

• Ensure changes across the organization are thoughtfully incorporated into BVA processes and communicated to the team.

Minimum Requirements

• 7+ years of experience in operations, service delivery, revenue cycle management, customer operations, or a related field.

• 3+ years of experience leading people leaders, including Managers and/or Team Leads.

• Demonstrated experience building, standardizing, and improving operational processes in a growing or changing environment.

• Experience managing complex operations using performance metrics, quality measures, and operational data to drive decisions.

• Proven ability to identify operational gaps, determine root causes, and implement scalable solutions.

• Experience leading cross-functional initiatives and partnering with teams outside of your direct organization.

• Experience building or improving customer onboarding, implementation, or ongoing service-delivery processes.

• Strong written and verbal communication skills, with the ability to work effectively across frontline teams, leadership, customers, and technical partners.

• Demonstrated ability to lead through ambiguity, manage competing priorities, and drive work from problem identification through implementation.

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.

Company Overview

Plus Power is an energy storage market leader, with a market-leading 10+ GW portfolio across more than 25 states that will transform North American electric grids into cleaner and more versatile critical infrastructure.

Standalone energy storage is rapidly transforming the North American energy markets, because it is cheaper than new natural gas plants, faster to build than fossil peakers or transmission, and able to perform diverse energy services. Plus Power partners with electricity system operators, utilities, and investors to originate, develop, finance, own and operate standalone energy storage projects that provide critical services to the wholesale electric market. Plus Power’s team applies an intentional mindset to energy storage development by using a data-driven approach to development and operations.

At Plus Power, we are focused on solving hard climate problems, profitably.  We are growing fast, and value candidates who, like us, share a focus on setting high expectations, owning and learning from mistakes in the spirit of radical transparency, and are committed to internal partnering as a key element of our ideas meritocracy. Our team praises Plus Power’s culture and excels through our game-changing mission and supportive ecosystem.

About the Role

Plus Power recruits outstanding energy industry professionals who are driven to develop, build and operate assets safely and reliably to decarbonize the power markets while growing their careers. Our team looks for data-driven and fact-based mindsets, engaging and collaborative behaviors, and personal growth-focused professionals.

We are seeking an Office Manager and Corporate Operations Coordinator to support The Woodlands office and contribute to the efficient operation of the company. This role serves as a key member of the Administration team, ensuring a seamless office experience for employees, visitors, and business partners while providing administrative and operational support across the organization. Working closely with team members across multiple locations, this individual will coordinate office operations, support company initiatives and events, maintain processes and documentation, and help drive operational excellence through thoughtful execution and continuous improvement.

Key Responsibilities:

Office Management

• Properly manage access to the office for employees, third party service providers, and all stakeholders
• Manage mail and voicemails for the office, ensuring timely forwarding to appropriate parties
• Ensure that the office is properly stocked with all required supplies
• Ensure that any office projects and improvements are executed correctly across subcontractors
• Manage local logistics for internal department and/or team work weeks and external meetings in The Woodlands office and select remote offices
• Manage other office needs as necessary

Corporate Operations Coordination

• Support coordination of company-wide events
• Provide administrative assistance across the company, including scheduling meetings, coordinating travel, supporting document management
• Coordinate with other members of the administration team on administrative priorities, including supporting travel, expenses, calendaring, etc.
• Administration and maintenance of Corporate Operations’ SOPs and workflow documentation
• Support Corporate Operations’ company-wide initiatives
• Perform other administrative duties as assigned and assist with special projects and processes as needed

Skills & Qualifications

• Minimum of 5+ years of work experience in office operations and administrative support
• Minimum of high school diploma or GED; college degree preferred
• Excellent organizational skills and attention to detail
• Demonstrated resourcefulness and initiative
• Strong written and verbal communications skills, including the ability to help draft written communications for Company materials and messaging
• Demonstrated ability to manage multiple competing priorities in a fast-paced environment while maintaining strong attention to detail, exercising sound judgment, and proactively driving work to completion
• Demonstrated ability to work collaboratively and effectively in a cross-functional environment with geographically dispersed team members
• Ability to uphold standards of complete discretion and confidentiality and exercise good judgment on day-to-day decisions
• Intermediate to advanced proficiency in the Microsoft suite of tools and applications including Outlook, Word, PowerPoint, and Excel; SharePoint experience strongly preferred
• Proficiency with AI-enabled workplace tools, such as Microsoft Copilot, to enhance efficiency, organization, and productivity
• Notary or willing to become a notary
• Willing to travel for work weeks 2-3 times a year
• Event coordination experience is a plus
• Must be able to occasionally lift 50+ pounds

Compensation, Location, and Benefits

Highly competitive total compensation from one of North America’s leading energy storage developers, owners and operators. Flexible, work from home or hybrid work from Plus Power’s offices in The Woodlands, San Francisco, Chicago, Seattle, Brooklyn, Palm Beach Gardens, Denver and Birmingham.

The expected salary range* for this position begins at $65,000. We may ultimately pay more or less than the posted range based on several factors including, but not limited to relevant experience, skills, qualifications, geographic labor market, and other factors consistent with applicable law. This position is also eligible to participate in our annual bonus program.

Plus Power offers a competitive and comprehensive benefits program, unlimited vacation, flexible remote work, work from home stipend, educational assistance, parental leave, and a highly engaging company culture with opportunities for in-person connection and learning and growth.

The deadline* for applying to this role is September 15, 2026.

Plus Power is committed to a diverse and inclusive workplace where people of all backgrounds can thrive. Plus Power is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*This information is provided in accordance with applicable law.

At Structural Integrity Associates (SI Solutions), we solve complex engineering, materials, inspection, and operational challenges across the nuclear industry. Our teams support both the operating fleet and advanced reactor developers through integrated engineering, inspection, chemistry, vibration, digital solutions, aging management, and analytical services.

We are seeking a highly experienced Sr. Procurement Engineer / Specialist with expertise in Commercial Grade Dedication (CGD) and NQA-1 implementation to support our growing Nuclear Business Unit. This role is ideal for someone with strong knowledge of nuclear quality program requirements and who can source suppliers and manage vendor relationships to ensure the availability of quality products and services, dedication activities, technical evaluations, and compliant project execution in collaboration with engineering and Corporate QA organizations.

Description:

The Sr. Procurement Engineer / Specialist operates within the Nuclear Business Unit and interfaces closely with Corporate QA to support alignment with applicable nuclear quality standards, procedures, and governance expectations. They will also support nuclear engineering and structural inspection, NDE, materials, and analytical services programs with a primary focus on Commercial Grade Dedication (CGD) and NQA-1 implementation. The individual will also support audit, commercial grade survey, and surveillance activities as needed.

Primary Responsibilities:

• Lead and perform Commercial Grade Dedication (CGD) activities in support of engineering and project,   requirements

• Develop, review, and implement purchase orders, dedication plans, technical evaluations, acceptance criteria, and dedication packages

• Assist with identification and evaluation of potential suppliers for products and services

• Support procurement and supplier evaluation activities associated with commercial grade items and services

• Interface directly with engineering, NDE, materials, structural, vibration, chemistry, and analytical teams to ensure technical and quality requirements are appropriately implemented

• Evaluate critical characteristics, acceptance methods, and verification strategies for dedicated items and services

• Support receipt inspection, testing, and documentation reviews associated with dedication activities

• Assist in establishing scalable CGD processes and work practices that support both operating fleet and advanced reactor programs

• Support verification and validation (V&V) activities for commercial and nuclear quality software applications, engineering analysis tools, and digital platforms utilized in nuclear engineering, inspection, and analytical programs, including configuration control, testing, and documentation compliance

• Assist with software quality program implementation and commercial grade dedication activities associated with commercially acquired and internally developed software

• Participate in and support internal and supplier audits, commercial grade surveys, surveillances, and corrective action activities as requested

• Support technical and programmatic reviews of documents, procedures, procurement packages, and deliverables for conformance

• Assist project teams in resolving compliance challenges while maintaining execution efficiency

• Support corrective action investigations, condition reports, root cause evaluations, and lessons learned implementation

• Partner closely with Nuclear, Structural, Materials, Inspection, NDE, and Analytical Services teams to support project execution

• Support advanced reactor requirements and evolving nuclear frameworks

• Contribute to continuous improvement initiatives focused on quality, efficiency, and technical rigor

• Mentor engineers and technical staff on CGD, NQA-1, and nuclear expectations

• Support compliant execution of work while coordinating with applicable engineering and Corporate QA organizations

Required Skills/Qualifications:

• Bachelor’s degree in Engineering, Engineering Technology, Physical Sciences, Quality Assurance, or related technical field
• Minimum of 10 years of nuclear industry experience with significant focus on Commercial Grade Dedication (CGD) and NQA-1 implementation
• Demonstrated hands-on experience performing CGD work and developing dedication packages
• Strong working knowledge of:
  • NQA-1
  • 10 CFR 50 Appendix B
  • Commercial Grade Dedication processes
  • ISO 17025:2017
  • ISO 9001:2015
  • NEI 14-05A
  • Nuclear procurement and supplier quality requirements
  • Corrective action and audit processes
• Experience supporting nuclear utilities, engineering organizations, OEMs, or nuclear suppliers
• Ability to work collaboratively with engineering and technical teams while maintaining quality standards and independence where required
• Strong technical writing, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced technical environment
• Ability to travel (~15%) to support client meetings, project execution, and audits

The expected salary range for this role is $125,800 - $188,100. Exact pay will be commensurate with location, experience, and qualifications.

Desired Skills/Qualifications:

• Previous Lead Auditor certification or auditing experience
• Experience supporting advanced reactors, SMRs, or emerging nuclear technologies
• Familiarity with ASME Code programs and nuclear engineering services
• Experience supporting NDE, inspection, structural, materials, analytical, or digital engineering programs
• Supplier audit, survey, and oversight experience
• Experience implementing scalable QA processes within growing organizations

Why This Role

This position provides the opportunity to:

• Work alongside industry-leading experts supporting the future of nuclear energy
• Contribute to both operating fleet sustainability and advanced reactor deployment
• Be part of a highly collaborative and technically integrated engineering organization
• Opportunity to shape and improve CGD and associated processes across a rapidly growing business
• Remote-flexible work environment with meaningful technical impact
• Strong culture focused on accountability, technical excellence, responsiveness, and teamwork

Candidate information may be verified during the hiring process. Inaccurate, deceptive, or mass-generated applications may be disqualified from consideration.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

• Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines

• Collect, review and index essential documents in accordance with the TMF Structure

• Assist with the maintenance of TMF study trackers

• Provide updates at team meetings of relevant TMF findings and document status as needed

• Ensure TMFs are always inspection-ready

• Assist in preparation for and participates in internal or external audits/inspections

• Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines

• Maintain knowledge of current industry best practices

Requirements / Qualifications

• Bachelor’s degree required. Preference to candidates with a life science or nursing degree

• Minimum 6 months - 1 year of relevant experience

• Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred

• Knowledge of TMF Reference Model preferred

• Excellent written and oral communication skills.

• Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who

Salary and Benefits:

The anticipated salary range for this role is $60,000 - $70,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Job Title: Team Lead, Enterprise RCM Operations

The Role:

The Enterprise RCM Operations Team Lead serves as the operational lead and subject matter expert for assigned enterprise-level client accounts, functioning as an extension of the client’s revenue cycle team. This role is responsible for overseeing accounts receivable performance, identifying operational improvement opportunities, supporting enterprise client workflows, and driving successful revenue cycle outcomes through proactive partnership and operational leadership.

The Enterprise RCM Operations Team Lead partners closely with Client Success Managers, internal operational teams, and client stakeholders to ensure efficient revenue cycle operations, issue resolution, workflow optimization, and high-quality client support. This role combines operational oversight, team leadership, root cause analysis, and customer-facing collaboration to support enterprise client success.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn’t happen by chance, it’s a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn’t an investment bank, we work long hours when it’s needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren’t enthralled with patting ourselves on the back everyday, but it does feel good :)

Key Responsibilities:

Enterprise Client Partnership & Operational Oversight

• Serve as the primary operational point of contact for assigned enterprise client accounts related to Accounts Receivable, Billing, Payment Posting, and revenue cycle workflows.

• Develop and maintain expert-level knowledge of assigned client workflows, payer behavior, operational processes, provider nuances, and account-specific requirements.

• Function as an extension of the client’s revenue cycle team by building strong working relationships and maintaining a deep understanding of client operations and workflows.

• Partner closely with Client Success Managers to support overall client health, operational alignment, escalations, and performance initiatives.

• Collaborate directly with enterprise clients to identify workflow inefficiencies, operational gaps, denial trends, and revenue cycle improvement opportunities.

• Provide operational guidance and revenue cycle best practice recommendations to support client success and workflow optimization.

• Participate in client meetings, operational reviews, and escalation discussions related to AR performance and operational initiatives.

Revenue Cycle Performance & Root Cause Analysis

• Conduct detailed root cause analysis of denied claims, rejected claims, underpayments, payment variances, and workflow breakdowns across payer systems, clearinghouses, and internal platforms.

• Identify systemic operational issues impacting reimbursement performance and partner with internal teams and clients to implement corrective actions and sustainable process improvements.

• Proactively monitor Accounts Receivable (AR), denial trends, aging performance, and payment anomalies to prevent escalation and minimize revenue cycle disruption.

• Serve as the first line of escalation for team members encountering barriers in claim resolution, payer issues, or workflow challenges.

• Translate operational findings and account trends into actionable recommendations for both internal teams and enterprise clients.

Team Leadership & Operational Management

• Assign and prioritize weekly workloads based on enterprise client needs, claim volumes, account priorities, and service expectations.

• Oversee daily operational performance across AR, Billing, Payment Posting, and related revenue cycle functions.

• Utilize dashboards, reporting tools, clearinghouse data, and productivity metrics to validate work quality, monitor performance, and ensure completion of assigned tasks.

• Identify operational risks, workflow bottlenecks, and performance concerns while driving accountability and resolution efforts.

• Ensure all end-of-month processes, reconciliations, and reporting deliverables are completed accurately and within required timelines.

• Support operational consistency and adherence to internal workflows, payer requirements, and client expectations.

Training, Coaching & Team Development

• Facilitate onboarding and ongoing training for team members across enterprise client workflows, payer requirements, systems, and operational processes.

• Provide hands-on support and coaching related to claim preparation, submission quality, denial resolution, payment posting, and AR follow-up.

• Conduct regular 1:1 meetings, team syncs, and development discussions focused on performance improvement, accountability, and professional growth.

• Mentor team members on effective operational problem-solving, client communication, and revenue cycle best practices.

• Foster a culture of collaboration, continuous improvement, operational ownership, and high-quality client support.

Reporting, Analytics & Strategic Support

• Generate, review, and distribute monthly reporting related to AR performance, patient balances, refund balances, denial trends, payment variances, and operational KPIs.

• Leverage AR Aging Reports, Denial/Rejection Dashboards, EOB Tracking Logs, Claim Submission Logs, Productivity Reports, and client-specific analytics to guide operational oversight and decision-making.

• Ensure timely and accurate reporting that supports financial analysis, operational planning, and client discussions.

• Research and recommend account adjustments, write-offs, workflow enhancements, and operational improvements with supporting analysis for leadership review.

• Support enterprise client audits, operational reviews, escalations, and strategic initiatives as assigned.

• Perform additional duties and special projects as assigned by leadership.

Minimum Requirements:

• A minimum of 2 years of hands-on experience with a proven track record in effectively managing the day-to-day functions of a billing and collections team, including reviewing, coding, and collecting professional services provided. Demonstrated proficiency in navigating the complexities of revenue cycle management within the healthcare industry is essential.

• A proactive change agent capable of driving organizational transformation and guiding teams through change management initiatives to propel the organization towards future success. Possesses strong leadership qualities and strategic vision to implement innovative solutions and adapt to evolving industry trends and regulations.

• Exceptional supervisory competencies, including demonstrated proficiency in leadership and team development, coaching, mentoring, and situational assessment skills. Proven track record of fostering a culture of continuous improvement and building high-performing teams that deliver exceptional results

• Proficient in utilizing a variety of software applications essential for revenue cycle management, including Google for Business, Microsoft Excel, Word, and other relevant tools and platforms. Familiarity with clearinghouses and other Software as a Service (SaaS) products used in the healthcare billing and collections process is highly desirable.

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees.

We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don’t hesitate to reach out to our HR department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description

Location: New York

Role Type: Full Time

We are looking to recruit an experienced team member with experience in Securities issuance. This role within Delta Capita’s Structured Product Managed Services Group is in the Transaction Management Team of issuance specialists. The team support Tier 1 investment banks in their issuance of cross-asset structured products.

An integral part of the role involves working closely alongside the front office and support departments, in particular Structuring, Trading, Sales, Legal, Compliance, Trade Management and Operations. The role will cover a range of Transaction Management related functions, and the successful candidate will:

• Possess an adequate technical understanding of the financial markets, and the products and asset classes, along with a general familiarity with the financial services sector.

• Have strong analysis skills and demonstrate a problem-solving ability.

• Show an aptitude to building working relationships with clients and colleagues at various levels of seniority and backgrounds, in a deadline focused and demanding environment.

• Demonstrate the ability to prioritize workload appropriately during busy periods, working to meet hard deadlines.

• Initiate process improvements and leverage technology for automation.

Roles and responsibilities

The successful candidate will be responsible for the following activities:

• Supporting the deal lifecycle from trade execution by a Sales team through to settlement.

• Ensuring completeness of trade capture on internal Bank and external Vendor systems.

• Regular interaction with all front office departments to resolve queries from trading, structuring and sales in a timely manner.

• Supporting the Equity Derivatives and Fixed Income trading desks and equivalent sales teams in the Americas markets.

• Resolving deal related queries from clients, internal support functions and external parties.

• Documentation record keeping and management.

• Coordinate any bookings or amendments (additional sales, change in issue size etc);

• Ensure Term sheets / Legal Docs are kept up to date with bookings.

• Documentation filings and reg reporting.

• Draft and update procedures relating to any of the above work-streams.

Requirements

• 3-5 years’ experience in financial markets - securities issuance or derivatives support.

• Experience working on the deal lifecycle of structured products and/or derivative transactions across middle and back-office teams.

• Highly organized and extremely detail oriented.

• Excellent communication skills.

• Ability to prioritize workflow in order to meet deadlines.

• Past experience of working as part of a team and understanding the impact that delivery of your work has on your colleagues.

• High attention to detail and pride in delivering high quality work.

• A strong work ethic proven by previous working experience.

• Word, Excel, Outlook (or similar) skills to a high standard.

Expectations Regarding Hybrid Working:

As we are a Service Provider and Consulting firm servicing clients, our policy on physically working from the office (which may be the client’s offices or our own offices depending on the client) aligns to what our client’s policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly, this is also the minimum expectation that Delta Capita requires. However, some of our clients have now moved up to 4 or even 5 days in the office and we require candidates to be flexible to meet our clients’ demands.

Salary Range: $80,000-$110,000(dependent on experience)

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

As the selection and interview process is ongoing, please submit your application in English as soon as possible. If your profile is selected, a member of our team will contact you. For this role a valid work authorization for the US is mandatory.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

·        Managed Services

·        Resource Augmentation

·        Consulting

·        Technology

To learn more about Delta Capita and our culture click here:Working at DC - Delta Capita.